Social Media Tips for Small Business Owners

Someone taking a photo of pottery with their phone

Whether you’re just starting out or looking to sharpen your digital presence, these foundational tips will help you build a social media strategy that’s authentic, focused, and sustainable for business owners.

1. Be your authentic self

People connect with people, not faceless brands. Show your passion, share your journey, and let your personality shine through. Authenticity builds trust and loyalty. But being real doesn’t mean being random—use your platform to demonstrate your expertise.

Share tips, behind-the-scenes moments, and thoughtful commentary that position you as a thought leader in your space. The more value you provide, the more your audience will return.

2. Define your ideal customer

Before you post, ask: Who am I trying to reach? Define your ideal customer —their interests, challenges, and goals. Tailoring your content to resonate with that specific audience makes your messaging more effective and your brand more memorable. Identifying your ideal customer and what problem you are solving for them helps you focus your time and energy on the social media strategy that matters most.

3. Focus on the right platforms

It’s tempting to jump on every new platform, but spreading yourself too thin can dilute your impact. Instead, identify where your audience spends their time:

  • Instagram: Great for visual storytelling, behind-the-scenes content, and engaging with lifestyle-focused audiences. Particularly effective for brands in fashion, food, wellness, travel, and design.
  • Facebook: Best for community building, local outreach, and sharing events or longer-form updates. Still widely used by 40+ demographic.
  • LinkedIn: The go-to for B2B marketing, professional services, and thought leadership. Great for networking and industry-specific content.
  • TikTok: Ideal for short-form video content and reaching younger, trend-savvy audiences. It’s a powerful platform for showing personality, tutorials, and viral content.

Pick one or two platforms and do them well.

4. Keep your brand consistent

Your brand should look and feel the same across all touchpoints—social media, website, emails, even invoices. Use consistent colors, fonts, and tone of voice. Create a brand style guide to document these elements so anyone on your team can follow them. Consistency builds recognition and trust.

5. Post regularly

You don’t need to post every day, but you do need to post intentionally. Even short videos or quick tips can go a long way. Create a content calendar to plan ahead and stay organized. If time is tight, batch your content creation or repurpose existing materials.

6. Build your email list

Social media is great for discovery, but email is where relationships deepen. Encourage followers to sign up for your newsletter by offering exclusive content, discounts, or early access. Then, use email to nurture those leads with helpful updates, product news, or personal notes.